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Members Login
Massive Customer Volume Help Sheet
Topics
- How do I access the programme?
- How do I download the blueprints?
- How do I open .MP3 files?
1. How do I access the programme?
Once you've registered for Massive Customer Volume you'll receive an email that contains your access details. If you don't recieve this email then there is a good chance that you've entered your email address incorrectly. Contact Jo on support@100percentinstitute.com in order to resolve this.
Open that email, and you will see 3 important pieces of information:
- Username:
- Password: e5b2e0
- Log in from: http://mixiv.com/retail-rockstars/login
What you need to do is click on the 'log in from' link and then enter the username and password from the email that you were sent.
Once you are in the programme you will see a list of all the programmes you are a part of:

Each of the 'Access xxx' is a LINK to enter the programme.
Click on 'Access Massive Customer Volume' to enter the programme.

As shown in the image, each of these is a link to a part of the programme. Click through the different parts to move through the course.
2. How do I download the blueprints?
First you need to access the blueprints from the Massive Customer Volume programme, do to this click on 'Blueprint Session Notes' as shown below:

To download the blueprints you simply click on the links. Depending on your browser this will either download the files, or open the files in your web browser.
If your web browser keeps opening the files in your web browser and you want to save the files to your computer, then you can right click + select 'save as.' This is shown below:

3. How do I open .MP3 files?
To open an .MP3 file all you need is a programme that can play .MP3 files.
The most common programmes that come with both Windows and Apple Mac computers come with a programme that can play .MP3 files. These are: Windows Media Player and iTunes. Other programmes that play .MP3 files are Real Player and Winnamp - all major players will play .MP3 files.
To play the file all you need to do is download it, and then open it by clicking on it (from wherever you have saved it on your computer).
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